FAQs

Yes, DoROAD seamlessly integrates with major GDS and NDC providers including Amadeus, Sabre, and Travelport. Our BYOL (Bring Your Own License) feature lets you maintain existing relationships while gaining powerful new capabilities.

Journey Weaver transforms traditional GDS and NDC interactions through intelligent automation, enhanced connectivity and being designed from the ground up to account for all their failings. Our platform optimizes booking processes, provides predictive insights, and enables seamless integration with existing systems while maintaining familiar workflows. This evolution in GDS and NDC interaction is currently being rolled out to select enterprise partners.

Our advanced analytics suite provides comprehensive insights into travel patterns, spending, policy compliance, optimization opportunities and much more. Custom dashboards and automated reporting are available, with continuous enhancements being made to our visualization capabilities based on user feedback and industry needs.

Enterprise clients can fully customize the platform with their branding, custom workflows, specific business rules, and integration preferences. We also offer tailored AI models for unique business needs. Our modular approach ensures that you can adapt the platform to your requirements without compromising on performance or security.

Yes, we provide robust API access for certain enterorise plans, ensuring seamless integration with your internal systems. This includes access to booking, analytics, and reporting endpoints among others for enhanced automation.

We employ modern encryption, zero-trust operations, strict access controls via PIM/PAM, and comply with global privacy regulations including GDPR and CCPA. All data is processed securely within your chosen geographic region.

Our AI system anticipates potential disruptions through real-time checks and predictive modeling and proactively suggests alternatives before issues arise. The platform continuously monitors travel conditions, weather patterns, and operational data to optimize travel plans in real-time, with expanding capabilities being developed through our early access program.

Our privacy-first architecture ensures that personal data remains protected through advanced encryption, zero-trust security, and granular access controls. Unlike traditional platforms, we never monetize user data and are continuously enhancing our privacy features through our innovative security framework.

Our AI analyzes travel patterns, preferences, and real-time data to provide personalized recommendations, automate rebooking during disruptions, optimize pricing, and ensure compliance with travel policies.

Yes, we utilize generative AI to create dynamic itineraries, suggest optimal routes, and provide real-time insights. This ensures an adaptive and engaging user experience.

We offer 24/7 support through multiple channels including chat, email, and phone. Enterprise clients receive dedicated account managers and technical support teams for seamless operation. With our concierge service, we provide personalized assistance for VIP travelers and executives.

We provide comprehensive training through our adaptive learning platform, including interactive tutorials, certification programs, and personalized coaching sessions. Our knowledge base is continuously expanding, with new content being added based on user feedback and platform capabilities.

Our platform operates on a distributed cloud infrastructure with multiple redundancy layers and automated failover systems. We maintain 99.99% uptime through our evolving architecture, with continuous monitoring and proactive maintenance ensuring optimal performance as we scale our capabilities. DoROAD was designed by the same team responsible for one of the largest security platforms in the world, as well as the delivery platform for one of the worlds largest GSI's, ensuring that our platform is secure and reliable.

Basic implementation can be completed in days. For enterprise solutions with custom integrations, we provide a structured onboarding process typically spanning 2-4 weeks, ensuring minimal disruption to your operations.

Yes, our platform is built for global scale. With multi-language support, localized compliance, and partnerships across regions, we ensure a consistent experience worldwide.